Massive Open Online Courses (MOOCs) as a Facilitator of Organizational Culture for the Implementation of Key Indicators (KPIs)

Nelson Mendes Nunes; Ana Paula Bernardo Mendonça; José Orbílio de Souza Abreu; Katharine Valéria Saraiva Hodel; Bruna Aparecida Souza Machado; Fernando Medina

doi:10.34178/jbth.v7i1.370

Nelson Mendes Nunes
Ana Paula Bernardo Mendonça
José Orbílio de Souza Abreu
Katharine Valéria Saraiva Hodel
Bruna Aparecida Souza Machado
Fernando Medina

DOI: https://doi.org/10.34178/jbth.v7i1.370

Resumo

The study is based on literature reviews focusing on Key Performance Indicators (KPIs), organizational culture, and corporate Massive Open Online Courses (MOOCs). Its objective is to identify synergies and intersections related to these themes and provide guidelines for constructing a learning model centered on MOOCs. The findings suggest that MOOCs can contribute to fostering a performance-oriented organizational culture by enhancing technical and adjacent skills, thus aiding in adopting KPIs within organizations. The study proposes a set of guidelines comprising 10 distinct elements for implementing a learning model based on MOOCs.