Implementing Immersive and Biometric Technologies to Prevent Psychosocial Risks in Industrial Settings: Evidence-Based Guidance for Occupational Health and Safety

Fabiane de Jesus Paz; Eulalia Ribeiro Mangueira de Sousa; Yasmim Thasla; Cintia Reis Pinto Neves; André  Martins Cordeiro; Ingrid Winkler

doi:10.34178/jbth.v8i6.554

Fabiane de Jesus Paz
Eulalia Ribeiro Mangueira de Sousa
Yasmim Thasla
Cintia Reis Pinto Neves
André Martins Cordeiro
Ingrid Winkler

DOI: https://doi.org/10.34178/jbth.v8i6.554

Keywords: Virtual Reality, Psychosocial Risks, NR-01, Biometric Sensors., Mental Health at Work

Abstract

Preventing psychosocial risks in industrial environments, such as occupational stress, burnout, and harassment, remains a challenge for Occupational Health and Safety (OHS) teams and organizational management. This study synthesizes consolidated evidence on how virtual reality (VR), augmented reality (AR), and biometric technologies (wearables, biofeedback, and eye tracking) can be used by organizations to prevent and mitigate psychosocial risks, aiming for healthier work environments aligned with OHS practices, standards, and current laws. An umbrella review was conducted, following the PRISMA guidelines, focusing on studies from the last five years that used immersive technologies and physiological sensors in organizational contexts. The analysis highlighted significant interventions for industrial training and prevention programs, such as the use of scenarios for the development of socio-emotional skills and the objective monitoring of stress-related responses. Evidence shows that immersive experiences can safely replicate situations of escalating conflict and abusive behavior, while biofeedback and eye tracking provide complementary, near real-time information on cognitive and emotional overload. When combined, these strategies aid in the early detection of psychological distress and allow for more focused and personalized interventions. As a practical contribution, the results guide industry-oriented design decisions towards applicable solutions, indicating what should be simulated, measured, and how to translate these results into actions to mitigate psychosocial risks. This strengthens preventive strategies, training effectiveness, and continuous improvement in the management of these risks. Future research should prioritize empirical validation in industrial contexts, cost-benefit assessments, and feasibility for large-scale implementation.